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Jon Nickels says he has been trying for weeks to find out why his unemployment payment was reversed.

Jon Nickels makes some of the 25 to 30 calls a day trying find out why his unemployment payment was reversed, unsuccessfully calling and repea…

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TRAVERSE CITY — Damning audit findings and pressure from state and national lawmakers have prompted Michigan's Unemployment Insurance Agency t…

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TRAVERSE CITY — Software once used by Michigan's Unemployment Insurance Agency erroneously accused tens of thousands of people who filed for b…