Traverse City Record-Eagle

Opinion

May 8, 2014

Letters to the Editor: 05/08/2014

Stop the gimmicks

It’s been a month since Charter’s rollout of their “new and improved” 100 percent digital format. Is it just me or is the silence deafening?

Our household has five TVs (three are wall-mounted analog sets used less than an hour per month). As such, we are not eager to pay an additional $250 each year for three new digital boxes. Charter offers businesses a cheaper, smaller, “no-frills” solution. It’s called a Digital Transport Adaptor (DTA). It’s slightly larger than a pack of cigarettes. Google “Pace DC60xu” and watch the You-Tube video. I use it every week at the gym and love it. Comcast offers it to their customers. Why not us?

An email to Charter’s Regional Manager Bill Morand brought a quick and sympathetic response but disappointing news: this DTA and its simpler remote is not available to Charter’s home market. Unlike the much larger standard-issue cigar box, this DTA is much easier to mount behind wall-mounted TVs or on exercise equipment.

Charter, stop the “gimmicks” (shopping mall, sweepstakes) and focus on your customers’ real needs! If you don’t take care of us, someone else surely will (one way or another).

Mike Peron

Traverse City

 

 

1
Text Only

Opinion Poll
AP Video
Kerry: Humanitarian Cease-fire Efforts Continue Raw: Corruption Trial Begins for Former Va Gov. The Carbon Trap: US Exports Global Warming UN Security Council Calls for Gaza Cease-fire Traditional African Dishes Teach Healthy Eating 13 Struck by Lightning on Calif. Beach Baseball Hall of Famers Inducted Israel, Hamas Trade Fire Despite Truce in Gaza Italy's Nibali Set to Win First Tour De France Raw: Shipwrecked Concordia Completes Last Voyage Raw: Sea Turtle Hatchlings Emerge From Nest Raw: Massive Dust Storm Covers Phoenix 12-hour Cease-fire in Gaza Fighting Begins Raw: Bolivian Dancers Attempt to Break Record Raw: Israel, Palestine Supporters Rally in US Raw: Air Algerie Flight 5017 Wreckage Virginia Governor Tours Tornado Aftermath Judge Faces Heat Over Offer to Help Migrant Kids Kangaroo Goes Missing in Oklahoma More M17 Bodies Return, Sanctions on Russia Grow