Traverse City Record-Eagle

Business

February 14, 2013

Lexus, Porsche top vehicle dependability rankings

DETROIT (AP) — If there’s one thing you can count on, it’s your car.

Vehicles are more dependable than ever, says J.D. Power and Associates. The consulting company’s latest study, which measures problems experienced in the last year by owners of 3-year-old vehicles, found that reported problems fell 5 percent to the lowest level since J.D. Power began collecting this data in 1989.

Lexus, Porsche, Lincoln and Toyota owners reported the fewest problems, while Jeep, Mitsubishi, Dodge and Land Rover owners had the most. Owners reported an average of 126 problems per 100 vehicles from the 2010 model year, down from 132 in last year’s survey. Problems can be anything from engine failure to dashboard electronic glitches to excessive wind noise.

For the first time, cars and trucks that were new or redesigned for 2010 performed better than those that were unchanged from the 2009 model year. Owners of new models experienced 116 problems per 100 vehicles compared with 133 for models that weren’t new in 2010. That result challenges the conventional wisdom that it takes carmakers one or two model years to work out all the glitches in new cars.

“The rapid improvement in fundamental vehicle dependability each year is more than offsetting any initial glitches that all-new or redesigned models may have,” said David Sargent, who leads J.D. Power’s global automotive operations.

Among the models that were new or redesigned in 2010 were the Ford Mustang, Buick LaCrosse, Lexus ES350 and Toyota Camry.

Chrysler’s Ram brand — which introduced a new heavy-duty pickup in 2010 — saw one of the biggest leaps in the rankings.

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