Palm scanners track workers

March 28, 2008 04:00 am

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NEW YORK (AP) -- Some workers are doing it at Dunkin' Donuts, at Hilton hotels, even at Marine Corps bases.

Employees at a growing number of businesses are starting and ending their days by pressing a hand or finger to a scanner that logs the precise time of their arrival and departure -- information that is automatically reflected in payroll records.

Manufacturers say these biometric devices improve efficiency and streamline payroll operations. Employers big and small buy them with the dual goals of keeping workers honest and automating outdated record-keeping systems that rely on paper time sheets.

The new systems have raised complaints, however, from some workers who see the efforts to track their movements as excessive or creepy.

"They don't even have to hire someone to harass you anymore," said Ed Ott, executive director of the New York City Central Labor Council of the AFL-CIO.

The International Biometric Group, a consulting firm, estimated that $635 million worth of these high-tech devices were sold last year.

Protests over using palm scanners to log employee time have been especially loud in New York City. Scores of civil servants rallied Tuesday against a plan to add the city medical examiner's office to the list of 17 city agencies which already have the scanners in place.

The scanners have rankled draftsmen, planners and architects in the city's Parks Department, which began using them last year.

"Psychologically, I think it has had a huge impact on the work force here because it is demeaning and because it's a system based on mistrust," said Ricardo Hinkle, a landscape architect who designs city parks.